Our Services
Orange Coast Oncology Hematology offers progressive and comprehensive treatment of blood disorders and cancer. Our team of physicians and nurses is experienced in the many different aspects of cancer care. In addition to our superior diagnosis and treatment, we also emphasize prevention, nutrition and support.
Diagnostic Testing
- In-office Laboratory
Treatment
- Comprehensive Treatment of Blood Disorders
- Comprehensive Cancer Therapy
- Chemotherapy
Financial Policy
As a new patient, upon contacting our office to schedule your initial appointment, you will speak with our Patient Liaison Representative. Our representative will obtain your insurance information at that time in order to verify insurance benefit coverage prior to your appointment.
At the time of your first physician appointment, you will meet with our Patient Liaison Representative to review patient demographic and medical history forms as well as to provide your insurance card(s) for us to copy. At this meeting our representative will also explain insurance benefits and any patient co-payment or co-insurance responsibilities.
Our practice is contracted with most major insurance companies and will submit all primary and secondary insurance claims directly to them. If you have additional coverage or cancer policies, you will be responsible for claims submission. OCOH is a Medicare provider. We accept Medicare assignment but you are responsible for your yearly deductible and the 20 percent of Medicare’s allowed charges.
We are not associated with Medi-Cal, Cal-Optima, or MSI insurance programs. (Medi-Medi patients are the exception.) If you are covered by this type of healthcare program, you must contact our Patient Liaison Representative or our Business Office for additional information.
If your insurance plan has a specific office visit co-payment, you are required to pay at the time of each visit. Additionally, whenever you have a patient balance, you are responsible for timely payment of your account. All patient balances are due within 30 days of our statement date unless other arrangements have been made. Our practice accepts Visa, MasterCard, Discover, and American Express.
Your visits to our office may include lab tests, x-rays, scans, or MRIs. These services are performed by outside providers and you will be billed directly by these providers. We will forward your insurance information to these providers.
We ask that you contact our Business Office immediately if there is any change of your insurance coverage so that we may update our records. It is essential to know if any change of your insurance affects primary or secondary coverage. Many insurance companies have claim filing deadlines; therefore, it is important that we receive this information immediately.
Our Business Office staff and our Patient Liaison Representative are always willing and available to discuss billing matters with you at any time. Your clear understanding of our financial policy is important to our professional relationship. Our Patient Liaison Representative is located in Suite 3A of the Hoag Cancer Center and may be reached at (949) 646-6441.
Our Business Office is located at 17500 Red Hill Ave, #250 Irvine, CA 92614; the phone number there is 949.474.5720.